VPS Hypervisor Down - s650
Incident Report for Crucial Hosting
Resolved
We have identified the cause of the issue was due to the RAID controller overheating. We have increased airflow to the server to ensure this does not happen again. We will be following up with further maintenance where we plan to upgrade internal cooling in this server to guarantee the issue does not resurface.
Posted Jul 15, 2016 - 17:37 AEST
Update
All VPS's have now started up. We are conducting a detailed investigation into the cause of this outage.
Posted Jul 15, 2016 - 13:02 AEST
Update
VPS's are currently starting up.
Posted Jul 15, 2016 - 12:52 AEST
Identified
Configuration adjustments have been made and the hyper-visor is currently being rebooted. Customer VPS's will be started shortly.
Posted Jul 15, 2016 - 12:44 AEST
Investigating
Be advised our internal monitoring has indicated that a VPS Hypervisor is down or unavailable. As a result your VPS service that resides on this node may not be accessible or connectable.

We are actively investigating and further updates will follow in the next 60 minutes.
Posted Jul 15, 2016 - 12:33 AEST