The hypervisor has been online stable overnight. We are conducting a thorough post-incident review so that we can ensure issues such as this do not happen again. The multiple outages experienced on this hypervisor were due to a faulty raid card which has been replaced. We apologise for any inconvenience caused.
If further maintenance work is required to improve ongoing stability as a result of our internal review, we will schedule it and post a notification here on our status page.
Posted Jun 22, 2016 - 10:56 AEST
Monitoring
All servers hosted on this hypervisor have been booted up.
Posted Jun 21, 2016 - 18:15 AEST
Update
All servers hosted on this hypervisor have been booted up.
Posted Jun 21, 2016 - 16:53 AEST
Update
We have identified an issue with the replacement parts and have replaced the hardware again. The hypervisor has been booted and we are starting servers hosted on this.
Posted Jun 21, 2016 - 16:46 AEST
Update
The issue still appears to be present, we are continuing to work on this with priority.
Posted Jun 21, 2016 - 16:12 AEST
Update
Servers hosted on this hypervisor have been booted up. We are continuing to investigate the cause to ensure the stability of the hypervisor.
Posted Jun 21, 2016 - 16:08 AEST
Update
We have replaced faulty hardware and booted the hypervisor back up. We are now starting up Servers hosted on this.
Posted Jun 21, 2016 - 15:55 AEST
Identified
We are currently in the process of replacing faulty hardware.
Posted Jun 21, 2016 - 15:47 AEST
Investigating
Be advised our internal monitoring has indicated that a VPS Hypervisor is down or unavailable. As a result your VPS service that resides on this node may not be accessible or connectible.
We are actively investigating and further updates will follow in the next 60 minutes.