Reseller Hosting Server Down - rs29-eqx3-syd.ha-node.net
Incident Report for Crucial Hosting
Resolved
The MySQL checks have completed successfully.
We have identified an issue where high load had caused unresponsiveness of this service, so additional resources have been allocated to avoid the issue reoccurring in future.
Posted Aug 20, 2018 - 17:11 AEST
Monitoring
The service has been brought back online and is currently undergoing a MySQL check to ensure database consistency.
Posted Aug 20, 2018 - 17:00 AEST
Identified
Be advised our internal monitoring has indicated that the mentioned Reseller Hosting server is currently down or unavailable.

This may be impacting access to your client's websites, email services, ftp services and the cPanel control panel.

Additionally this may be impacting access to the WHM Control panel.

We are actively investigating and further updates will follow in the next 60 minutes.
Posted Aug 20, 2018 - 16:42 AEST
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