All Systems Operational

About This Site

Welcome to the Crucial status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.

Core Network ? Operational
Blaze Cloud Platform Operational
Virtual Server Platform ? Operational
Web Hosting Services ? Operational
Reseller Hosting Services ? Operational
Website ? Operational
Crucial Control ? Operational
Help Centre ? Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2017
Completed - The scheduled maintenance has been completed.
May 24, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 01:00 AEST
Scheduled - Network operating system software upgrades will be performed on parts of our core network. Due to the redundant nature of our network, no customer impact is expected.
May 17, 07:49 AEST
May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017
Completed - The scheduled maintenance has been completed.
May 18, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:30 AEST
Scheduled - Technicians will be performing maintenance and restarting the MySQL database service on the following Reseller Server:.
vmrs42.ha-node.net

We expect that there may be up to 30 minutes of database downtime during this process for the server. The work will be performed between the hours of 23:00 and 02:00 AEST.

We will provide updates on our progress here during the maintenance.
May 17, 16:01 AEST
May 17, 2017
Completed - The scheduled maintenance has been completed.
May 17, 12:41 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 12:00 AEST
Scheduled - We are performing maintenance on the backup server rapidrestore13.auserver.com.au.

As a result the web interface may not be available for up to 45 minutes.
May 17, 11:57 AEST
Completed - The scheduled maintenance has been completed.
May 17, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 01:01 AEST
Scheduled - Network operating system software upgrades will be performed on parts of our core network. Due to the redundant nature of our network, no customer impact is expected.
May 12, 08:58 AEST
Completed - The scheduled maintenance has been completed.
May 17, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 AEST
Scheduled - Technicians will be performing maintenance and restarting the MySQL database service on all Shared and Reseller Servers.

We expect that there may be up to 30 minutes of database downtime during this process for these servers. The work will be performed between the hours of 23:00 and 02:00 AEST.

We will provide updates on our progress here during the maintenance.
May 16, 22:13 AEST
May 16, 2017
Completed - All the VPSs have been booted up and the work has been verified.

The emergency maintenance is now complete.
May 16, 23:42 AEST
Update - The hardware replacement has been successfully verified, we are now starting the VPSs one by one.
May 16, 23:24 AEST
Update - Faulty memory module has been replaced, We are verifying this before starting the VMs.
May 16, 23:20 AEST
Update - We are now commencing to shutdown the VPSs on the node following with the physical server itself.
May 16, 23:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 23:00 AEST
Scheduled - This evening we will be conducting an emergency maintenance on the VPS Hypervisor xnsrv031.oa.apdcsy1.crucial.com.au:

We have detected a faulty memory module in this server and to maintain the operational reliability, we will be replacing it tonight between 11pm and 2am.

We are planning to shut down the server so that we can replace the faulty memory module. We apologize for the lack of advanced notice and expect this maintenance will provide improved ongoing stability.

We estimate your service may be offline and inaccessible for up to 30 minutes.
May 16, 10:27 AEST
May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.

May 11, 2017

No incidents reported.

May 10, 2017
Resolved - The mysqlcheck has completed without incident.
May 10, 14:32 AEST
Monitoring - During this outage the mysql server also experienced an outage, we have restored services and are running an mysqlcheck on the databases.
May 10, 14:05 AEST
Investigating - There is currently a HTTP service outage on Shared hosting server sh8-eqx3-syd.ha-node.net.
We are working to resolve this with top priority.
May 10, 13:53 AEST