Server is up now and all the services are resumed. We will keep monitoring the server.
Posted May 18, 2015 - 08:03 AEST
Monitoring
Be advised the impacted server has now been restored and all affected hosting services are being brought back online. We are continuing to monitor for any further issues.
Posted May 18, 2015 - 07:56 AEST
Update
Be advised that there appears to be an issue with the file system check process, this incident has been escalated and is being investigated further.
Posted May 18, 2015 - 07:06 AEST
Update
File system check is still running on the disk and we are monitoring it.
Posted May 18, 2015 - 05:17 AEST
Update
Disk check is still running on the server.
Posted May 18, 2015 - 04:00 AEST
Identified
The server has been rebooted and now it went in to forced disk check. Currently disk check is running on the server.
Posted May 18, 2015 - 03:01 AEST
Investigating
Be advised our internal monitoring has indicated that the mentioned Reseller Hosting server is currently down or unavailable.
This may be impacting access to your client's websites, email services, ftp services and the cPanel control panel.
Additionally this may be impacting access to the WHM Control panel.
We are actively investigating and further updates will follow in the next 60 minutes.