All Systems Operational

About This Site

Welcome to the Crucial status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.


COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all Australian support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Crucial

Core Network ? Operational
Blaze Cloud Platform Operational
Virtual Server Platform ? Operational
Web Hosting Services ? Operational
Reseller Hosting Services ? Operational
Crucial Website ? Operational
Crucial Client Area ? Operational
Help Centre ? Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 22, 2021

No incidents reported today.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Completed - The scheduled maintenance has been completed.
Jun 16, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 AEST
Scheduled - Our systems administrators will be performing scheduled maintenance tonight between 23:00 and 23:30 (AEST).

As part of this maintenance, the following Reseller Hosting servers will be updated and rebooted:

vmrs51.ha-node.net

We expect less than 10 minutes of downtime per server during the maintenance window.

We will provide updates on our progress here during the maintenance as needed.
Jun 16, 14:33 AEST
Resolved - This incident has been resolved.
Jun 16, 10:23 AEST
Monitoring - Please be advised that we have been alerted to an issue with email delivery for some hosts that reside on our address space.

Please see the following link for details:

https://support.crucial.com.au/en/knowledgebase/article/outgoing-mail-rejected-by-uceprotect-level-3-faqs-cr

We are closely monitoring this situation, and taking the appropriate action for any service that violates our terms and conditions.
Jun 9, 08:00 AEST
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - We have been monitoring this situation and services have remained stable. This incident is now resolved.
Jun 9, 16:19 AEST
Monitoring - We have identified an issue with an upstream provider. Services have returned to normal and we are monitoring the situation.
Jun 9, 13:39 AEST
Investigating - We are currently investigating a networking incident which has caused some packet loss to services.
Jun 9, 13:32 AEST
Jun 8, 2021

No incidents reported.