All Systems Operational

About This Site

Welcome to the Crucial status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.

Core Network   ? Operational
Blaze Cloud Platform   Operational
Virtual Server Platform   ? Operational
Web Hosting Services   ? Operational
Reseller Hosting Services   ? Operational
Crucial Website   ? Operational
Crucial Client Area   ? Operational
Help Centre   ? Operational
Phone Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Routine software updates will be applied to one of our border routers. Traffic will be diverted to another border router during the maintenance, no customer impact is expected.
Posted on Feb 5, 05:16 AEDT
Past Incidents
Feb 18, 2019

No incidents reported today.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Completed - The scheduled maintenance has been completed.
Feb 13, 02:26 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 01:01 AEDT
Scheduled - Routine software updates will be applied to one of our border routers. Traffic will be diverted to another border router during the maintenance, no customer impact is expected.
Feb 5, 05:07 AEDT
Feb 12, 2019
Completed - The scheduled maintenance has been completed.
Feb 12, 23:46 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:01 AEDT
Scheduled - Technicians will be performing updates on the Crucial website tonight.

We expect that there may be up to 30 minutes of website downtime during this process. The work will be performed between the hours of 23:00 and 00:00 AEST.

We will provide updates on our progress here during the maintenance
Feb 12, 13:39 AEDT
Feb 11, 2019
Completed - The scheduled maintenance has been completed.
Feb 11, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 08:00 AEDT
Scheduled - Our Technical Operations team will be rolling out the latest updates to our Mail Servers. This will ensure an ongoing smooth and highly secure email experience for web hosting customers. The scheduled maintenance window will impact the mail server configuration on the following servers:

rs34-eqx3-syd.ha-node.net
rs35-eqx3-syd.ha-node.net
rs36-eqx3-syd.ha-node.net
rs37-eqx3-syd.ha-node.net
rs38-eqx3-syd.ha-node.net
rs39-eqx3-syd.ha-node.net
rs41-eqx3-syd.ha-node.net
vmrs43.ha-node.net
vmrs44.ha-node.net
vmrs45.ha-node.net
vmrs46.ha-node.net
vmrs47.ha-node.net
vmrs48.ha-node.net
vmrs40.ha-node.net
vmsh35.ha-node.net
vmsh36.ha-node.net
vmsh38.ha-node.net
vmsh39.ha-node.net
vmsh41.ha-node.net
vmsh42.ha-node.net
vmsh43.ha-node.net

NOTE: These changes may cause old, outdated, and insecure mail clients to stop working.

There will be a short downtime window of up to 10 minutes, affecting SSL connectivity for mail services (POP and IMAP). This will have zero impact to mail delivery (SMTP) both inbound and outbound. The updates only impact how your email software connects to your hosting. There is no possibility of your actual email files being affected.

All customers should be using the latest version of their preferred mail client to avoid any potential issues. Upgrading also provides enhanced security, improved software functionality and capability. We recommend checking to see if your email software has any available updates.

If you have any questions or concerns about the mail server maintenance or experience any mail issues, you can call a technician at anytime. Our 100% Australian based call centre is available 24/7 on 1300 884 839.
Feb 8, 17:53 AEDT
Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019
Completed - The scheduled maintenance has been completed.
Feb 8, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 08:00 AEDT
Scheduled - Our Technical Operations team will be rolling out the latest updates to our Mail Servers. This will ensure an ongoing smooth and highly secure email experience for web hosting customers. The scheduled maintenance window will impact the mail server configuration on the following servers:

rs13-eqx3-syd.ha-node.net
rs14-eqx3-syd.ha-node.net
rs16-eqx3-syd.ha-node.net
rs17-eqx3-syd.ha-node.net
rs18-eqx3-syd.ha-node.net
rs19-eqx3-syd.ha-node.net
rs20-eqx3-syd.ha-node.net
rs21-eqx3-syd.ha-node.net
rs22-eqx3-syd.ha-node.net
rs23-eqx3-syd.ha-node.net
rs24-eqx3-syd.ha-node.net
rs25-eqx3-syd.ha-node.net
rs26-eqx3-syd.ha-node.net
rs27-eqx3-syd.ha-node.net
rs28-eqx3-syd.ha-node.net
rs29-eqx3-syd.ha-node.net
rs30-eqx3-syd.ha-node.net
rs31-eqx3-syd.ha-node.net
rs32-eqx3-syd.ha-node.net
rs33-eqx3-syd.ha-node.net

NOTE: These changes may cause old, outdated, and insecure mail clients to stop working.

There will be a short downtime window of up to 10 minutes, affecting SSL connectivity for mail services (POP and IMAP). This will have zero impact to mail delivery (SMTP) both inbound and outbound. The updates only impact how your email software connects to your hosting. There is no possibility of your actual email files being affected.

All customers should be using the latest version of their preferred mail client to avoid any potential issues. Upgrading also provides enhanced security, improved software functionality and capability. We recommend checking to see if your email software has any available updates.

If you have any questions or concerns about the mail server maintenance or experience any mail issues, you can call a technician at anytime. Our 100% Australian based call centre is available 24/7 on 1300 884 839.
Feb 7, 09:38 AEDT
Feb 7, 2019

No incidents reported.

Feb 6, 2019
Completed - The scheduled maintenance has been completed.
Feb 6, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 08:00 AEDT
Scheduled - Our Technical Operations team will be rolling out the latest updates to our Mail Servers. This will ensure an ongoing smooth and highly secure email experience for web hosting customers. The scheduled maintenance window will impact the mail server configuration on the following servers:

sh8-eqx3-syd.ha-node.net
sh9-eqx3-syd.ha-node.net
sh10-eqx3-syd.ha-node.net
sh11-eqx3-syd.ha-node.net
sh12-eqx3-syd.ha-node.net
sh14-eqx3-syd.ha-node.net
sh16-eqx3-syd.ha-node.net
sh17-eqx3-syd.ha-node.net
sh18-eqx3-syd.ha-node.net
sh19-eqx3-syd.ha-node.net
sh20-eqx3-syd.ha-node.net
sh21-eqx3-syd.ha-node.net
sh22-eqx3-syd.ha-node.net
sh23-eqx3-syd.ha-node.net
sh24-eqx3-syd.ha-node.net
sh25-eqx3-syd.ha-node.net
sh26-eqx3-syd.ha-node.net
sh27-eqx3-syd.ha-node.net
sh28-eqx3-syd.ha-node.net
sh29-eqx3-syd.ha-node.net
sh30-eqx3-syd.ha-node.net
sh32-eqx3-syd.ha-node.net
sh33-eqx3-syd.ha-node.net
sh34-eqx3-syd.ha-node.net

NOTE: These changes may cause old, outdated, and insecure mail clients to stop working.

There will be a short downtime window of up to 10 minutes, affecting SSL connectivity for mail services (POP and IMAP). This will have zero impact to mail delivery (SMTP) both inbound and outbound. The updates only impact how your email software connects to your hosting. There is no possibility of your actual email files being affected.

All customers should be using the latest version of their preferred mail client to avoid any potential issues. Upgrading also provides enhanced security, improved software functionality and capability. We recommend checking to see if your email software has any available updates.

If you have any questions or concerns about the mail server maintenance or experience any mail issues, you can call a technician at anytime. Our 100% Australian based call centre is available 24/7 on 1300 884 839.
Feb 4, 15:00 AEDT
Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.