All Systems Operational

About This Site

Welcome to the Crucial status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.

Core Network ? Operational
Blaze Cloud Platform Operational
Virtual Server Platform ? Operational
Web Hosting Services ? Operational
Reseller Hosting Services ? Operational
Crucial Website ? Operational
Crucial Client Area ? Operational
Help Centre ? Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Routine software updates will be applied to our border routers. Due to the redundant nature of our network, no customer impact is expected.
Posted on Jan 18, 05:06 AEDT
Past Incidents
Jan 21, 2020

No incidents reported today.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - This incident has been resolved.
Jan 16, 12:18 AEDT
Identified - Be advised our monitoring has identified that our VPS control panel is currently inaccessible or having issues (vps.crucial.com.au).

This should not impact your VPS service, just the control panel used to perform tasks like reboot, and shutdown.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Jan 16, 12:07 AEDT
Completed - The scheduled maintenance has been completed.
Jan 16, 09:14 AEDT
Verifying - VPS services on kvsrv003 have now booted and are online.
We are making some final verification checks after this maintenance.
Jan 16, 06:56 AEDT
Update - We are currently investigating issues on one of the hypervisors kvsrv003.
VPS services on this hypervisor are currently still offline and we are working to restore these as soon as possible.
Further updates will be posted here in the next hour or if there is a significant change in the situation.
Jan 16, 06:36 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 23:00 AEDT
Scheduled - To ensure the ongoing stability and reliability of our hosting platforms, we will be performing updates on our VPS hypervisors during this window.
This maintenance affects the following VPS hypervisors,

kvsrv002.lin.oa.apdcsy1.crucial.com.au
kvsrv003.lin.oa.apdcsy1.crucial.com.au
kvsrv004.lin.oa.apdcsy1.crucial.com.au
kvsrv005.lin.oa.apdcsy1.crucial.com.au

VPS services hosted on these hypervisors will be gracefully shutdown, and will remain offline for approximately 120 minutes during this window while updates are applied.
Jan 9, 13:55 AEDT
Jan 15, 2020
Completed - The scheduled maintenance has been completed.
Jan 15, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 AEDT
Scheduled - To ensure the ongoing stability and reliability of our hosting platforms, we will be performing updates on our VPS hypervisors during this window.
This maintenance affects the following VPS hypervisors,
xnsrv053.oa.apdcsy1.crucial.com.au
xnsrv054.oa.apdcsy1.crucial.com.au
xnsrv055.oa.apdcsy1.crucial.com.au
kvsrv001.lin.oa.apdcsy1.crucial.com.au
kvsrv001.win.oa.apdcsy1.crucial.com.au

VPS services hosted on these hypervisors will be gracefully shutdown, and will remain offline for approximately 120 minutes during this window while updates are applied.
Jan 9, 13:54 AEDT
Jan 14, 2020
Completed - Updates have been completed across these services.
This maintenance is now completed.
Jan 14, 09:26 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 23:01 AEDT
Scheduled - We have unfortunately needed to reschedule this maintenance window. There have been no changes to VPS services at the moment.
This maintenance will instead take place on Monday 13th 23:00.
Jan 9, 23:44 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 23:41 AEDT
Scheduled - We have unfortunately needed to reschedule this maintenance window. There have been no changes to VPS services at the moment.
This maintenance will instead take place on Monday 13th 23:00.
Jan 9, 23:41 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 23:00 AEDT
Scheduled - To ensure the ongoing stability and reliability of our hosting platforms, we will be performing updates on our VPS hypervisors during this window.
This maintenance affects the following VPS hypervisors,
xnsrv038.oa.apdcsy1.crucial.com.au
xnsrv039.oa.apdcsy1.crucial.com.au
xnsrv040.oa.apdcsy1.crucial.com.au
xnsrv041.oa.apdcsy1.crucial.com.au
xnsrv042.oa.apdcsy1.crucial.com.au
xnsrv043.oa.apdcsy1.crucial.com.au
xnsrv044.oa.apdcsy1.crucial.com.au
xnsrv045.oa.apdcsy1.crucial.com.au
xnsrv046.oa.apdcsy1.crucial.com.au
xnsrv047.oa.apdcsy1.crucial.com.au
xnsrv048.oa.apdcsy1.crucial.com.au
xnsrv049.oa.apdcsy1.crucial.com.au
xnsrv050.oa.apdcsy1.crucial.com.au
xnsrv051.oa.apdcsy1.crucial.com.au
xnsrv052.oa.apdcsy1.crucial.com.au

VPS services hosted on these hypervisors will be gracefully shutdown, and will remain offline for approximately 120 minutes during this window while updates are applied.
Jan 2, 17:23 AEDT
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020
Completed - Updates have been completed and we have verified services are running as normal.
If you have any issues with your VPS service, please contact our support team.
Jan 9, 07:44 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 23:00 AEDT
Scheduled - To ensure the ongoing stability and reliability of our hosting platforms, we will be performing updates on our VPS hypervisors during this window.
This maintenance affects the following VPS hypervisors,
xnsrv023.oa.apdcsy1.crucial.com.au
xnsrv024.oa.apdcsy1.crucial.com.au
xnsrv025.oa.apdcsy1.crucial.com.au
xnsrv026.oa.apdcsy1.crucial.com.au
xnsrv027.oa.apdcsy1.crucial.com.au
xnsrv028.oa.apdcsy1.crucial.com.au
xnsrv029.oa.apdcsy1.crucial.com.au
xnsrv030.oa.apdcsy1.crucial.com.au
xnsrv031.oa.apdcsy1.crucial.com.au
xnsrv032.oa.apdcsy1.crucial.com.au
xnsrv033.oa.apdcsy1.crucial.com.au
xnsrv034.oa.apdcsy1.crucial.com.au
xnsrv035.oa.apdcsy1.crucial.com.au
xnsrv036.oa.apdcsy1.crucial.com.au
xnsrv037.oa.apdcsy1.crucial.com.au

VPS services hosted on these hypervisors will be gracefully shutdown, and will remain offline for approximately 120 minutes during this window while updates are applied.
Jan 2, 17:21 AEDT
Jan 7, 2020

No incidents reported.