All Systems Operational

About This Site

Welcome to the Crucial status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.

Core Network Operational
Blaze Cloud Platform Operational
Virtual Server Platform Operational
Web Hosting Services Operational
Reseller Hosting Services Operational
Crucial Website Operational
Crucial Client Area Operational
Help Centre Operational
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

Security Advisory: Immediate cPanel Update Recommended for VPS & Dedicated Servers
Resolved - This incident has been resolved.
Sep 14, 23:52 AEST
Monitoring - Dear Customers,

cPanel has released a security update to address CVE-2026-58048, a database privilege escalation vulnerability affecting supported cPanel & WHM versions. We strongly recommend that all customers update their servers to the patched versions available.

Please refer to the official advisories below for more details:

https://support.cpanel.net/hc/en-us/articles/42285745783703-Security-CVE-2026-58048-Database-Privilege-Escalation

Action Required

Please log in to your server via SSH as the root user and run the following command:

/scripts/upcp

This command will download and install the latest available cPanel & WHM updates, including the security fixes released by cPanel.

After the update completes, verify your cPanel version:

/usr/local/cpanel/cpanel -V

Why This Update required

This security release addresses a vulnerability that could allow privilege escalation within the database environment. Applying the latest cPanel update is the recommended mitigation from cPanel and helps protect your server from potential exploitation.

If you are unable to perform the update or experience any issues during the upgrade process, please contact our support team. We will be happy to assist you.
Aug 3, 20:30 AEST
Service Disruption – Email Delivery and Website Availability
Resolved - This incident has been resolved.
Sep 14, 23:47 AEST
Monitoring - The issue affecting email delivery and website availability has now been resolved.

Our Engineering Team has confirmed that websites and email services are operating normally.

We will continue to monitor the services to ensure stability.

We appreciate your patience and understanding while we worked to address this issue.
Sep 1, 23:50 AEST
Identified - We are currently aware of an issue affecting email delivery and website availability.

Our Engineering Team is actively investigating the issue and working around the clock to restore normal service as quickly as possible.

Please be assured that resolving this issue remains our highest priority. We will continue to monitor the situation closely and provide updates as more information becomes available.

We sincerely appreciate your patience and understanding while our team works to resolve the issue.
Sep 1, 21:30 AEST

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

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