Crucial Hosting Status

All Systems Operational

About This Site

Welcome to the Crucial status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.

Core Network Operational

Blaze Cloud Platform Operational

Virtual Server Platform Operational

Web Hosting Services Operational

Reseller Hosting Services Operational

Crucial Website Operational

Crucial Client Area Operational

Help Centre Operational

Phone Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 24, 2019

No incidents reported today.

Jul 23, 2019

No incidents reported.

Jul 22, 2019

No incidents reported.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

Virtual Private Server - Partial Outage

Resolved - This incident has been resolved.
Jul 19, 02:14 AEST

Update - The systems administrators have now resolved this issue and identified the cause, all containers should now be online an operational.
Jul 19, 00:00 AEST

Investigating - Our systems administrators are currently investigating availability issues on a small number of Virtual Private Servers on our platform, currently in the process of identifying the issue.
Jul 18, 23:09 AEST

Jul 17, 2019

Degraded Performance - Reseller Hosting Server - vmrs50.ha-node.net

Resolved - This incident has been resolved.
Jul 17, 20:50 AEST

Update - We are about to reboot vmrs50.ha-node.net and will provide an update as soon as it up.
Jul 17, 20:39 AEST

Identified - Be advised our internal monitoring has indicated that the Reseller Hosting server vmrs50.ha-node.net is currently experiencing high load.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

Additionally this may be impacting access to the WHM Control panel.

We are working to resolve this with top priority and will provide updates when there is a significant change in the situation.
Jul 17, 17:21 AEST

Hazard Notification - Network Maintenance

Completed - The scheduled maintenance has been completed.
Jul 17, 00:03 AEST

Verifying - Verification is currently underway for the maintenance items.
Jul 16, 23:23 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:01 AEST

Scheduled - Our network engineers will be performing scheduled maintenance on the network that carries traffic for customer VPS servers.

As no impact is expected, this is a hazard notification only.
Jul 12, 06:25 AEST

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

Shared Hosting Server Maintenance

Completed - The scheduled maintenance has been completed.
Jul 10, 02:33 AEST

Update - sh8-eqx3-syd.ha-node.net has been migrated and is back online.
Jul 10, 02:33 AEST

Update - sh8-eqx3-syd.ha-node.net is being shutdown and migrated now.
Jul 10, 02:19 AEST

Update - sh9-eqx3-syd.ha-node.net has been migrated and is back online.
sh15-eqx3-syd.ha-node.net has been migrated and is back online.
sh24-eqx3-syd.ha-node.net has been migrated and is back online.
Jul 10, 01:51 AEST

Update - sh9-eqx3-syd.ha-node.net is being shutdown and migrated now.
sh15-eqx3-syd.ha-node.net is being shutdown and migrated now.
sh24-eqx3-syd.ha-node.net is being shutdown and migrated now.
Jul 10, 01:38 AEST

Update - sh23-eqx3-syd.ha-node.net has been migrated and is back online.
Jul 10, 01:09 AEST

Update - sh23-eqx3-syd.ha-node.net is being shutdown and migrated now.
Jul 10, 00:27 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 AEST

Scheduled - Our systems administrators will be performing scheduled maintenance on the infrastructure
hosting our Shared Hosting Servers.

As part of this maintenance, the following Shared Hosting servers will be updated, rebooted and migrated to different compute resources:

sh9-eqx3-syd.ha-node.net
sh15-eqx3-syd.ha-node.net
sh23-eqx3-syd.ha-node.net
sh24-eqx3-syd.ha-node.net

This is being done to upgrade our compute resources as part of a tech-refresh.

We expect less than 30 minutes of downtime per server during the maintenance window.

We will provide updates on our progress here during the maintenance as needed.
Jul 9, 15:58 AEST

Reseller Hosting Server Maintenance

Completed - The scheduled maintenance has been completed.
Jul 10, 02:30 AEST

Update - rs35-eqx3-syd.ha-node.net has been migrated and is back online.
rs16-eqx3-syd.ha-node.net has been migrated and is back online.
rs27-eqx3-syd.ha-node.net has been migrated and is back online.
rs29-eqx3-syd.ha-node.net has been migrated and is back online.
Jul 10, 02:30 AEST

Update - rs35-eqx3-syd.ha-node.net is being shutdown and migrated now.
rs16-eqx3-syd.ha-node.net is being shutdown and migrated now.
rs27-eqx3-syd.ha-node.net is being shutdown and migrated now.
rs29-eqx3-syd.ha-node.net is being shutdown and migrated now.
Jul 10, 02:19 AEST

Update - rs22-eqx3-syd.ha-node.net has been migrated and is back online.
rs30-eqx3-syd.ha-node.net has been migrated and is back online.
rs34-eqx3-syd.ha-node.net has been migrated and is back online.
Jul 10, 01:52 AEST

Update - rs22-eqx3-syd.ha-node.net is being shutdown and migrated now.
rs30-eqx3-syd.ha-node.net is being shutdown and migrated now.
rs34-eqx3-syd.ha-node.net is being shutdown and migrated now.
Jul 10, 01:39 AEST

Update - rs26-eqx3-syd.ha-node.net has been migrated and is back online.
rs28-eqx3-syd.ha-node.net has been migrated and is back online.
rs32-eqx3-syd.ha-node.net has been migrated and is back online.
rs14-eqx3-syd.ha-node.net has been migrated and is back online.
rs24-eqx3-syd.ha-node.net has been migrated and is back online.
Jul 10, 01:08 AEST

Update - rs26-eqx3-syd.ha-node.net is being shutdown and migrated now.
rs28-eqx3-syd.ha-node.net is being shutdown and migrated now.
rs32-eqx3-syd.ha-node.net is being shutdown and migrated now.
rs14-eqx3-syd.ha-node.net is being shutdown and migrated now.
rs24-eqx3-syd.ha-node.net is being shutdown and migrated now.
Jul 10, 00:26 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 AEST

Scheduled - Our systems administrators will be performing scheduled maintenance on the infrastructure
hosting our Reseller Hosting Servers.

As part of this maintenance, the following Reseller Hosting servers will be updated, rebooted and migrated to different compute resources:

rs14-eqx3-syd.ha-node.net
rs22-eqx3-syd.ha-node.net
rs24-eqx3-syd.ha-node.net
rs26-eqx3-syd.ha-node.net
rs28-eqx3-syd.ha-node.net
rs30-eqx3-syd.ha-node.net
rs32-eqx3-syd.ha-node.net
rs34-eqx3-syd.ha-node.net

This is being done to upgrade our compute resources as part of a tech-refresh.

We expect less than 30 minutes of downtime per server during the maintenance window.

We will provide updates on our progress here during the maintenance as needed.
Jul 9, 15:56 AEST