Reseller Hosting Server MySQL Down - rs40-eqx3-syd.ha-node.net

Incident Report for Crucial Hosting

Resolved

The issue with MySQL has been resolved now.

Posted Dec 01, 2022 - 16:15 AEDT

Update

We are still working on this to get it resolved and will keep posted.

Posted Dec 01, 2022 - 15:35 AEDT

Update

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Posted Dec 01, 2022 - 14:36 AEDT

Identified

The issue has been identified and we are working on it.

Posted Dec 01, 2022 - 14:01 AEDT

Investigating

Our internal monitoring has indicated that the Reseller Hosting server 'rs40-eqx3-syd.ha-node.net' currently has an issues with the MySQL service.

This may be impacting MySQL connectivity to your website, with the error "Error establishing a database connection".

We are actively investigating and further updates will follow in the next 60 minutes.

Posted Dec 01, 2022 - 12:22 AEDT

This incident affected: Reseller Hosting Services.