Blaze Cloud VPS - HV Upgrades
Incident Report for Crucial Hosting
On Saturday 18th April 12:39am, internal monitoring indicated an issue with the Blaze VPS Hypervisor, causing hosted Virtual Machines to become unavailable. All services were restored following a reboot of the hypervisor.

A similar issue surfaced with at 9:45am. An investigation was conducted which identified a recently discovered kernel bug as the root cause of the issue.

To ensure the ongoing stability of customer services, all affected hypervisors were patched, which was completed at 12:30pm on Monday 20th April.
Posted Apr 18, 2020 - 00:30 AEST