cPanel access issues on vmsh50.ha-node.net

Incident Report for Crucial Hosting

Resolved

This incident has been resolved.

Posted Sep 15, 2024 - 16:33 AEST

Monitoring

Server vmsh50.ha-node.net is working fine. SSH & WHM login is working fine. Websites on the server checked and they are working. We are still monitoring this server.

Posted Sep 15, 2024 - 06:28 AEST

Investigating

Websites hosted on the server vmsh50.ha-node.net are operating normally.
However, access to cPanel is currently unavailable.
We are actively investigating the issue and will provide updates on the status page as soon as more information is available.

Posted Sep 15, 2024 - 01:37 AEST

This incident affected: Web Hosting Services.